Senior Sales Engineer · Cybersecurity Presales & Solutions Consulting · LatAm

Luis José Alvarado Flores

20+ years leading technical sales cycles for enterprise security vendors across Latin America — plus four years on the customer side building a bank's security monitoring stack from the ground up. CISSP.

Mexico City · Spanish (Native) · English (Fluent) · Portuguese (Proficient) · Available to travel

20+years in cybersecurity presales
4POC-to-production wins at tier-1 telcos
10+security vendors evaluated as a buyer
CISSPISC2 certified

About

Cybersecurity presales and solutions consulting professional with 20+ years leading technical sales cycles for enterprise security vendors across Latin America (Whalebone, Kaspersky, Symantec), plus four years as IT Security Senior Manager at Actinver, a regulated Mexican financial group, where I built the security monitoring and vulnerability management stack from scratch.

I own the full technical sales cycle — discovery, solution design, demos, POC/POV execution, RFP/RFI responses (including Mexican Federal Government tenders) and executive briefings — with 4 POC-to-production wins at tier-1 telcos, including the largest mobile carriers in Colombia and Brazil. Hands-on background in threat hunting (Splunk), threat intelligence (MISP), UEBA, EDR, DLP, encryption and regulatory compliance, plus experience as Technical Account Manager and LatAm partner enabler.

Core competencies

Technical Sales

  • Discovery & value selling
  • Solution architecture
  • Demos & workshops
  • POC / POV leadership
  • RFP/RFI/RFQ (incl. government)
  • Technical & economic proposals
  • Competitive positioning
  • Executive presentations

Security Operations

  • Threat hunting
  • SIEM (Splunk)
  • UEBA
  • Threat intel (MISP)
  • Vulnerability management
  • Ethical hacking coordination
  • Incident response
  • DNS-layer security

Endpoint & Network

  • Endpoint protection / EDR
  • NAC
  • NGFW
  • WAF & DDoS

Data Protection & Compliance

  • DLP
  • Encryption & HSM
  • SOX
  • PCI DSS
  • HIPAA
  • Financial-sector regulation
  • IT governance
  • Hardening policy

Customer & Partner

  • Technical account management
  • Customer success & adoption
  • Deployment design
  • Partner enablement & certification
  • Voice of the customer

Platforms & AI

  • Active Directory
  • Exchange / M365
  • Linux
  • Docker
  • VMware ESXi & Hyper-V
  • Oracle & MS SQL
  • Cloud security
  • ChatGPT & Claude

Experience

Dec 2022 – Sep 2026

Whalebone

Technical Consultant (Sales Engineer), Latin America
  • Owned the end-to-end technical presales cycle for LatAm, averaging 2 POCs per quarter across telecom and financial services.
  • Closed 4 major POC-to-production conversions, including the largest mobile operators in Colombia (two engagements) and Brazil.
  • Deployed and validated DNS-layer threat protection (malicious domains, phishing, C2) against live customer traffic; designed Docker-based architectures integrated into carrier-grade networks.
  • Responded to and influenced customer and partner RFPs, turning business and technical requirements into competitive, deployable proposals.
  • Delivered customer-specific demos, workshops and executive presentations across multiple buying centers.
  • Primary technical point of contact and trusted advisor for LatAm customers; channeled product feedback into engineering.
Aug 2018 – Sep 2022

Actinver

IT Security Senior Manager
  • Led a 10+ vendor evaluation to select and deploy UEBA, server and user activity monitoring, and vulnerability scanning — building the bank's core security monitoring stack.
  • Performed threat hunting and built detection dashboards in Splunk.
  • Operationalized threat intelligence from the AMIB and ABM MISP platforms into cross-department threat reports.
  • Ran the vulnerability management program: code and infrastructure assessments, ethical hacking engagements and remediation for regulatory compliance.
  • Established server and endpoint hardening policy and access controls; administered Active Directory.
  • Hands-on with NGFW, EDR, WAF/DDoS and HSM/encryption technologies.
Jan 2017 – Aug 2018

EA Universal

IT Security Consultant
  • Security consulting for small and mid-sized companies across endpoint protection, DLP, encryption, policy compliance and OS hardening.
  • Assessed security posture, identified control gaps and built solution proposals aligned to technical needs and budget.
  • Translated technical risk into business priorities for IT teams and leadership.
Jul 2009 – Nov 2016

Kaspersky Lab

Technical Account Manager · Presales Manager, LatAm · Presales Engineer
  • Managed the LatAm presales and technical support teams, supporting the full sales cycle with endpoint security and EDR demos, POCs and competitive positioning.
  • Built a regional network of trained and certified partners: product training, joint customer presentations and certification program management.
  • As TAM, served as ongoing technical advisor for key enterprise accounts, coordinating deployment, adoption and issue resolution.
  • Responded to RFPs/RFIs, including Mexican Federal Government tenders.
May 2000 – Jul 2009

Symantec / BindView

Sr. Presales Engineer · Presales Engineer
  • Led presales for security policy compliance (SOX, HIPAA, PCI DSS), antivirus, DLP and NAC, including the BindView, Vontu and Sygate portfolios.
  • Responded to RFPs/RFIs for enterprise and Mexican Federal Government accounts.

Education & certifications

CISSP — ISC2

B.S. Management Computing Systems — ITESM CEM

Languages

Spanish — Native

English — Fluent

Portuguese — Proficient